Press Releases

Congressman Reed Seeking Solutions for Major Obamacare Error

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Washington, DC, January 2, 2014 | comments

Concerned about a new wave of problems health care enrollees might encounter under the President’s health care law, Congressman Tom Reed is looking for answers from the Administration on the extent to which 834 transmission forms have been reported incorrectly and whether or not those errors have been corrected. Reed joined colleagues in sending a letter to Health and Human Services Secretary Kathleen Sebelius questioning what the Administration has done to remedy the error.    

“We’re now facing a more serious Obamacare problem: what happens when families actually go to use the care they purchased under Obamacare and it doesn’t work?” Congressman Reed said. “There are serious issues with the practical application of the law that need to be addressed immediately. Families deserve to know the extent of the problems and whether or not they will actually be able to use the health insurance they’ve purchased.”

The 834 electronic transmission form contains individuals’ personal information including social security number, the plan selected, and personal information for spouses and dependents. Insurers are reporting that these forms are coming into their systems illegibly or with incorrect information, with one report citing an enrollee whose 834 came in with three spouses (instead of one spouse and two dependents had the form been coded correctly) and reports of missing data fields and duplicate enrollments. 

“The worst case scenario – and one that the Administration must remedy – is someone goes to use their health care insurance and either a family member isn’t covered or they aren’t enrolled in the right plan,” Reed continued. “If people are going to go through the process of enrolling and provide their personal information, they need to have the peace of mind that they will be able to use their correct health insurance.”

Recently the Administration has been reassuring the public that the website problems are largely fixed and the site can now handle an increased pool of users. According to the letter Congressman Reed and his colleagues sent to Secretary Sebelius though, the Administration has been largely silent on whether or not the 834 issues have been fixed.

“It’s unacceptable for the Administration to keep Americans in the dark on this,” Reed said. “We will hold it accountable and protect individuals to make sure they aren’t denied coverage for an error out of their control.”

Full text of the letter is attached.   


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